At Deal Portal Ltd, we stand behind the value of our platform. That’s why we offer a 28-day money-back guarantee on all new subscriptions.
✅ What’s Covered
You’re eligible for a full refund if:
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You are a new subscriber
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You request a refund within 28 days of your initial purchase
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You have not abused or violated our terms of service
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You’ve made a reasonable effort to use the platform (e.g., accessed training, viewed leads, or used templates)
❌ What’s Not Covered
Refunds will not be issued for:
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Renewals or repeat purchases
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Custom integrations, setup services, or consulting add-ons
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Users who have already closed a deal using the platform
🔁 How to Request a Refund
Simply email us at hello@dealportal.co.uk with the subject “Refund Request” and include your account email and reason for the refund. We aim to process all refunds within 5–7 business days.
💡 Need Help First?
If you’re unsure or having issues, reach out before cancelling. Our support team is here to help you get the most from the platform.
